Privacy Policy & Legal notice

Disclaimer

Our privacy policy

This website is operated by the International Federation of Red Cross and Red Crescent Societies Reference Centre for Psychosocial Support, hosted by Danish Red Cross, and Olympic Refuge Foundation (“we”, “us”, “our”, “the website”). We take your privacy and the security of your personal information—meaning any information relating to an identified or identifiable individual—seriously. Please take a moment to read this Privacy Policy and learn about our general privacy and information security principles. Any changes to this Privacy Policy will be posted on this page.

A) Data collected by accessing our sites

1. Information you provide

On certain webpages, your personal data may be requested. For instance, it is necessary to obtain your email address, name and other data to submit a contact form. It is important to note that some of the features on the website require the use of third-party providers (please see Section F below for more detail).

2. Automatically or routinely collected

Just by visiting the website, certain metadata may still be collected and processed. While we have worked to minimize data collection, the following may be collected (and processed for the reasons set out in Section B of this Privacy Policy):

your internet protocol (IP) address (which may reveal your approximate location and time zone)
device ID (which indicates the type of device being used to access the platform and may also reveal the operating system used)
dates and time of use
requested URL
operating system you are using

3. Use of cookies

We use cookies on our website. Please, visit the following link to learn more: Cookie Policy.

B) How is this information used?

This information is used to improve our service, compile statistics (including on consultation) and to communicate with you. More specifically, it is used:

to reply to your requests for information
to enable you to use certain interactive functions (e.g. download data, save bookmarks)
to provide services or give help
to improve our website, communication, products and services; to compile statistics on consultation, and to understand what content matters most to the community
to maintain the security and integrity
to ensure that content is presented in the way that suits you best

C) Data access and sharing

As a general rule, we will not disclose any information identifying you personally, except with your permission. Information you provide to us will not be sold to third parties or used in a manner inconsistent with the aims of the website.

Further, your data will only be accessible to those staff (and other authorized individuals) that have a legitimate need to have such access.

D) Storage, security, questions about your data

We use secure systems and implements appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorised or unlawful processing, accidental loss, destruction, or damage. While we take reasonable measures to protect your personal information, please be aware that no system can guarantee 100% security.

Where it is necessary for your personal data to be shared with third parties, we will take reasonable measures to ensure that your personal data continues to be treated securely.

These measures may be specific contractual provisions requiring those third parties to implement no less equivalent security measures than those of ours. Please be aware of this when sending any communications. We cannot (and do not) guarantee absolute security.

Under certain circumstances, you may request to review personal information we hold about you. You may also object to certain personal data processing and/or request the correction or deletion of such personal data.

Please contact the following departments for personal data questions related to:

PS Centre: psychosocial.centre@ifrc.org

ORF: contact@olympicrefugefoundation.org

E) Privileges and immunities

Nothing in or relating to this Privacy Policy or this site shall be deemed a waiver of any of the privileges and immunities of the Federation.

F) Note on links to external websites

Please note that this privacy policy only applies to the sportcoachplus.org website. It does not apply to pages hosted by other organizations, including National Red Cross and Red Crescent Societies and the International Committee of the Red Cross, which have their own privacy policies.

Additionally, some sportcoachplus.org webpages may: 1) incorporate or redirect to third-party service providers and 2) contain links to third-party sites, such as Facebook, YouTube or Twitter, for example. These third-party and external sites (and any other non-sportcoachplus.org sites) will typically have their own privacy policies and data handling practices that we do not control. You are strongly encouraged to review those relevant privacy policies.

— This version of the Policy was last modified on:

October 21, 2024